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How to set up an Email Autoresponder?

You can use autoresponders for sending automatic replies to your incoming email messages. This is very helpful when you are out of office and cannot answer straightaway.

To create an autoresponder first log into your hosting account. Go to the “Email” section and select the “Autoresponders” menu.

Then click on the “Add Autoresponder” button and from the “Character Set” drop-down menu you can select a character set for your email.

Add new autoresponder in cPanel

Important: Select UTF-8 encoding for your message to be displayed properly.

In the “Interval” field specify the number of hours you wish for the autoresponder to wait between responses to the same email address. That function is quite handy if you are actively communicating with a certain email user, for example an important customer. This way, if the same person emails you many times, they don’t instantly get multiple auto-replies.

In the “Email” field type the beginning part of your email address for which you wish to create an autoresponder and after that select the domain for which the mailbox is created from the drop-down menu.

Enter the subject you want the automatic responses to use in the “Subject” field. If you enter “%subject%”, your reply’s subject will be identical with the incoming mail’s.

Select the “This message contains HTML” checkbox if the autorespond email’s body will contain HTML. If you leave it unchecked, the HTML tags will be displayed as plain text in your auto-response.

In the “Body” field provide the body of the message you wish to be sent in your autoresponder. Then click on “Create/Modify“.

A message will show to confirm that your autoresponder has been successfully created.

Updated on 22.08.2023

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