|In your customer profile on superhosting.bg you can manage your services – you might renew and transfer services, order new and additional services, change your contact details, etc.||In the cPanel of your hosting account you can manage your sites, files, directories, email and FTP accounts, databases, add-on domains, parked domains, data backup, etc..|
Hosting Account Management
1. Control Panel
Tip: Please always use encrypted connection to access the cPanel. Also set a strong password containing uppercase and lowercase letters, symbols and numbers.
2. Uploading Your Web Site
|To upload a website you need to copy the website content into the public_html directory of your hosting account. The website content constitutes of directories and files. In order to work on the server, the website's main file has to be named "index", written entirely in lowercase: indеx.html, index.htm or index.php.|
Before you upload the website files you need to delete or rename the system file "index.html", located in the "public_html" directory. Upload the files via FTP client.
3. Directories and Files
|To access and manage directories and files in your hosting account, please always use FTP through FTP client or the File Manager in the cPanel.|
4. Preview the Website without Redirecting the Domain
|To work with your site and test it from your hosting account without redirecting the domain, or after switching the DNS information, you can configure the host file (on your computer).|
5. Multiple websites
|You can add additional domains to the main domain with which you have activated your account. Adding a new domain to your hosting account (an Add-on domain) allows you to have another website.|
6. Multiple domains - One website
|If you want to add multiple domains to your hosting account pointing to the same website, you have to add them as Parked Domains.|
7. DNS (Domain Name Servers)
|To associate a particular domain with your hosting account you need to assign the correct DNS. You can find the DNS for your hosting account by logging into your profile and clicking on Hosting accounts > Details.|
The DNS information is sent to the contact email address immediately after the activation of your hosting account.
Each of the SuperHosting.bg servers has their own DNS. If Superhosting.BG name servers are assigned to the domain, this does not mean they are on the server where your hosting account is located.
You can change the DNS through the control panel provided by the domain registration provider. The propagation takes 2 to 48 hours. During this time the domain will remain inactive.
8. Email Accounts
|In the cPanel you can create email boxes ending with your domain.Example: email@example.com, firstname.lastname@example.org|
Upon activation of the hosting account, the cPanel automatically creates an email box which is inactive due to security reasons. The name of the email box is "cpaneluser". The email box cannot and should not be used. The email box cannot be removed. If you wish to use an email account with the name email@example.com, you need to create an additional one.
After you have created the mailboxes you can access them through an email client or web mail.
|To create a database go to cPanel -> MySQL databases. You can manage your databases in cPanel -> phpMyAdmin or remotely through an external application.|
10. Data Backup
|You can generate a full backup of your hosting account from the Backup menu in the cPanel. When you generate a backup, the current state of the hosting account is archived. The archive can be downloaded locally. In this way you can keep a copy of the account data.|
|Do not hesitate to contact us if you have any difficulties or questions regarding the management of your hosting services. Also check out our Contacts us page.|